Tech Mahindra Hiring for Chat Process – Noida Location
Are you ready to join one of the leading IT and BPO companies? Tech Mahindra is hiring for the Chat Process Associate role at their Noida office. If you have strong communication skills and a passion for delivering excellent customer support, this is the perfect opportunity for you.
Job Overview: Your Gateway to Growth
This role involves handling customer interactions via chat, ensuring timely and accurate responses to queries, and delivering a top-notch customer experience. Whether you're a fresher or have prior experience, Tech Mahindra welcomes you to be part of their dynamic team.
Key Responsibilities – What You’ll Do
- Address customer queries and concerns professionally via chat.
- Provide accurate, detailed, and timely responses to inquiries.
- Resolve issues by collaborating with internal teams when required.
- Maintain high levels of customer satisfaction through quality service.
- Adhere to process guidelines and meet performance benchmarks.
Eligibility Criteria – Are You the Right Fit?
- Qualification: Graduation is NOT required.
- Experience: Freshers are welcome, but prior experience in customer support is an added advantage.
- Skills Required:
- Excellent written communication skills in English.
- Strong typing speed and accuracy.
- Customer-centric attitude with effective problem-solving abilities.
- Ability to handle multiple chat conversations simultaneously.
Salary & Benefits – What You’ll Get
- Salary: ₹3.25–4.75 Lacs P.A.
- Benefits:
- Competitive compensation package.
- Opportunity to work in a professional and dynamic environment.
- Career growth opportunities within the organization.
Work Details – What to Expect
- Location: NSEZ, Sector 81, Noida.
- Work Timings: Rotational shifts.
- Mode of Work: On-site.
Why Join Tech Mahindra?
- Be part of a globally recognized organization with a strong reputation in IT and BPO services.
- Gain valuable experience in a fast-paced, customer-focused environment.
- Access to learning and development opportunities to grow your career.
How to Apply – Start Your Journey Today
Interested candidates can apply through the official Tech Mahindra careers page or attend walk-in interviews at the NSEZ, Sector 81, Noida office.
What to Carry for Walk-In Interviews:
- An updated resume.
- Valid ID proof.
- Passport-sized photographs.
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