Introduction

Looking for jobs for freshers in Gurugram or a private job vacancy with a well-known company? Here’s an opportunity worth checking out. Policybazaar, one of India’s leading digital insurance platforms, is hiring Customer Support Representatives for its Gurugram office.

This recruitment drive comes with 120 openings, making it a strong option for graduates searching for latest job vacancy 2026, customer service jobs, BPO jobs, and full time job vacancy opportunities. Whether you are a fresher starting your career or someone with experience in customer support, this role offers a chance to work in a fast-paced environment with attractive incentives.

If you’ve been searching for job openings 2026, urgent hiring jobs, jobs for graduates, or a Gurugram job vacancy 2026, keep reading for complete details.

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Job Highlights

• Organization: Policybazaar
• Post Name: Customer Support Representative
• Location: Sector 44, Gurugram
• Salary: ₹2.67 LPA – ₹4.2 LPA + Incentives
• Experience: 0–5 Years
• Job Type: Full Time, Permanent
• Total Vacancies: 120
• Industry: Insurance
• Education Required: Any Graduate
• Interview Mode: Face-to-Face Only

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Job Description

The Customer Support Representative role focuses on delivering a smooth and positive customer experience. This is one of the better customer care jobs in Gurugram for candidates who enjoy interacting with people and solving problems.

In this position, you will communicate with customers through multiple channels including phone calls, emails, chat support, and social media platforms. Your responsibility will be to answer questions, resolve complaints, provide accurate information, and guide customers toward suitable solutions.

The role also involves maintaining customer interaction records, following up on pending concerns, and working closely with internal teams to improve service quality. Candidates searching for customer support jobs, voice process jobs, chat support jobs, inbound process jobs, or customer relationship jobs may find this opportunity suitable.

Since Policybazaar serves a large customer base, employees are expected to meet response and resolution targets while maintaining professionalism and empathy in every interaction.

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Eligibility Criteria

Education

• Candidates must be graduates in any discipline.
• Any Graduate can apply.

Experience

• Freshers as well as candidates with up to 5 years of experience are eligible.

Age Limit

• Age criteria have not been mentioned in the available job details.
• Candidates should check the official recruitment information for any specific requirements.

Additional Requirements

• Excellent English communication skills are essential.
• Strong customer handling ability is preferred.
• Candidates should be comfortable working in a performance-driven environment.

This role can be a good fit for people looking for jobs for freshers, jobs for experienced candidates, graduate jobs in Gurugram, and customer service executive vacancies.

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Required Skills

Policybazaar is looking for candidates who can confidently communicate with customers and provide professional support.

Key skills include:

• Excellent verbal and written English communication
• Customer service skills
• Strong negotiation abilities
• Objection-handling techniques
• Complaint handling
• Query resolution
• Customer relationship management
• Voice support experience
• Chat support knowledge
• Call handling skills
• Positive attitude and professionalism
• Team collaboration skills
• Problem-solving ability
• Record maintenance and documentation

Candidates with experience in BPO voice process, customer care executive jobs, telecalling jobs, customer queries handling, or blended process jobs may have an advantage.

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Salary & Benefits

One of the attractive parts of this private company job vacancy is the compensation package.

Salary

• CTC: ₹2.67 LPA to ₹4.2 LPA
• Additional performance-based incentives

Benefits

• Competitive salary package
• Unlimited incentive opportunities
• Day-shift work environment
• Career growth opportunities
• Learning and development exposure
• Dynamic workplace culture
• Opportunity to work with global clients
• Supportive team environment
• Permanent employment

For candidates searching online for Customer Support Representative salary details, this package can be a good starting point, especially for fresh graduates entering the customer service industry.

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Selection Process

The company has mentioned that interviews will be conducted only through the Face-to-Face mode.

The expected selection process may include:

1. Application screening
2. Communication skills evaluation
3. Face-to-face interview
4. Final selection and offer process

Candidates should prepare for questions related to communication, customer handling, problem-solving, and workplace situations.

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How to Apply

Follow these simple steps to apply for this Policybazaar job vacancy:

1. Visit the official application page or job portal where the vacancy is listed.
2. Read all job details carefully.
3. Prepare an updated resume.
4. Ensure your contact information is correct.
5. Submit your application before the position closes.
6. Wait for communication regarding interview scheduling.
7. Attend the face-to-face interview at the specified location in Gurugram.

If you have been searching for how to apply for Customer Support Representative job, apply online job vacancy 2026, or job vacancy apply now, make sure your resume highlights communication and customer service experience.

FAQ Section

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Conclusion

If you are searching for a new job vacancy, customer service job in Gurugram, BPO job vacancy, or a reliable opportunity with a recognized company, this Policybazaar recruitment drive deserves your attention. With 120 openings, attractive incentives, and opportunities for career growth, it can be a strong career move for both freshers and experienced candidates.

Don’t wait too long. Apply early, prepare well for the interview, and share this opportunity with friends who are looking for jobs.

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